Business Analyst (Senior)

Job Overview:

The Senior Business Analyst will play a pivotal role within the Change Management team, supporting this significant transformation initiative in the Saudi Arabia. This position combines expertise in both Project Management and Change Management to analyze business processes, identify improvement opportunities, and facilitate the successful adoption of changes across the organization. The Senior Business Analyst will work closely with the Change Management Deployment Leader and other team members to ensure that change initiatives are effectively aligned with business goals and stakeholder needs. 

This role is essential for ensuring that employees are equipped and supported throughout the transformation process, ultimately contributing to the overall success of the change initiative and the organization’s strategic goals.

Supervision:

The Senior Business Analyst will report to the Change Management Deployment Leader and will collaborate with the Change Practitioner, Change Champion Network Manager, and other project stakeholders. While this role does not have direct supervisory responsibilities, the Senior Business Analyst will:

• Guide Team Members: Provide support to team members in understanding business requirements, change impacts, and best practices in Change Management.

• Facilitate Collaboration: Encourage collaboration among team members and stakeholders, ensuring that all perspectives are considered in the analysis and decision-making processes.

• Act as a Liaison: Serve as a liaison between technical teams and relevant business units, ensuring that requirements are clearly communicated and understood.

• Act as a Resource: Serve as a go-to resource for change-related questions and concerns, assisting team members in overcoming challenges related to change adoption.

Key Responsibilities:

• Analyze Business Processes: Conduct thorough assessments of current business processes to identify inefficiencies, gaps, and opportunities for improvement that align with the change initiatives.

• Define Requirements: Gather, document, and analyze business requirements, ensuring they are clearly articulated and aligned with project objectives.

• Develop Impact Assessments: Create detailed impact assessments to evaluate how proposed changes will affect various stakeholders, processes, and systems within the organization.

• Support Change Management Strategies: Collaborate with the Change Practitioner to develop and implement Change Management strategies that facilitate smooth transitions and enhance employee adoption.

• Monitor Change Progress: Track the effectiveness of change initiatives, using data analytics to measure progress and identify areas for further improvement.

• Prepare Reports and Presentations: Develop reports and presentations to communicate findings, recommendations, and progress to stakeholders, ensuring clarity and engagement.

• Risk Management: Identify potential risks associated with change initiatives and develop strategies to mitigate these risks, ensuring a proactive approach to Change Management.

• Change Champion Network leader(s) Support and contribution to the overall success of the change initiatives:

  • Impact Analysis of change initiatives and identifying potential challenges and opportunities.

  • Smooth transition strategy development and plans during the implementation of change initiatives.

  • Source & resource Identification  of resistance pockets driven by data insights.

  • Track the progress of change initiatives and the effectiveness of the Change Champion Network on engagement levels, adoption rates, and areas needing additional support.

  • Establish & tracking mechanisms for gathering Feedback Loops necessary to refine change strategies and address any emerging issues.

  • Tracking and assessing resource allocation to align the end goal with the culture.

  • Recognizing milestone achievements to enable celebrations and reinforcement of positive behaviors.

Technical Responsibilities Related to Culture Transformation:

• Conduct Culture Assessments: Analyze the current organizational culture and its readiness for change, identifying potential barriers and enablers to successful culture transformation.

• Support Culture Change Initiatives: Work with the Change Management Deployment Leader to design and implement culture change initiatives that align with the organization's vision and values.

• Facilitate Workshops: Lead workshops and focus groups to gather employee feedback and insights related to culture transformation, ensuring that employee voices are heard and considered.

• Evaluate Culture Change Impact: Monitor and assess the impact of culture change initiatives, making recommendations for adjustments based on feedback and outcomes.

Qualifications:

• Education: Bachelor’s degree in business administration, Information Technology, Organizational Development, or a related field. A master’s degree is an added advantage.

• Certifications: Prosci Change Management Certification is a must. Project Management Certification is an added advantage.

• Experience: 

  • 3-5 years of experience as a business analyst, with a strong background in both Project Management and Prosci Change Management. Experience in large-scale transformation initiatives within complex organizations is essential.in Change Management using the Prosci Methodologies, Tools & Resources, on large-scale transformation initiatives, preferably in a multinational and multi-cultural environment.

  • Recent work experience in the Kingdom of Saudi Arabia

• Skills: 

  • Strong analytical and problem-solving skills, with the ability to assess complex situations and develop actionable insights.

  • Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.

  • Proficient in Project Management methodologies and Change Management frameworks, with a solid understanding of business process improvement techniques.

  • Experience with data analytics tools and techniques for measuring change impact and progress.

  • Ability to work collaboratively in a team environment and manage multiple priorities effectively.

  • Excellent PowerPoint skills and Excel knowledge

• Cultural Competence: Familiarity with the Saudi Arabia business environment and specific cultural nuances is a must, enabling effective interaction with diverse teams and stakeholders and adapting & aligning Change Management and culture transformation approaches with local cultural contexts and sensitivities.

• Communication & Organizational skills: 

  • Native Arabic Language speaker with English language - both written and verbal proficiency.

  • The ability to present findings clearly and concisely, using visual aids, when necessary, is crucial for stakeholder engagement. 

  • Excellent organizational skills are necessary to manage multiple tasks and priorities effectively. This includes the ability to develop structured approaches to problem-solving and Project Management, ensuring that deadlines are met, and objectives are achieved. 

  • Strong analytical and problem-solving skills, with the ability to assess complex situations and develop actionable insights.

  • Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.

  • Proficient in Project Management methodologies and the Prosci Change Management framework, with a solid understanding of business process improvement techniques.

  • Experience with data analytics tools and techniques for measuring change impact and progress.

  • Ability to work collaboratively in a team environment and manage multiple priorities effectively.

What We Offer:

• Competitive Salary: Competitive salary package based on experience and qualifications.

• Career Advancement: Opportunities for professional development and career advancement in one of the fastest growing specialized consulting firms.

• Supportive Environment: Collaborative and supportive work environment focused on service excellence.